Banking services

PalmPay USSD code to transfer Money, Check Account Balance, Loan, Borrow Money and For Airtime Purchase

PalmPay is a leading mobile banking service in Nigeria that allows users to perform various banking transactions directly from their mobile phones using Unstructured Supplementary Service Data (USSD) codes.

With PalmPay USSD codes, you can transfer money to other PalmPay users, check your account balance, take out loans, borrow money from friends, and purchase airtime all without the need for smartphone apps or internet connectivity.

In this comprehensive guide, we will walk you through the different USSD codes for PalmPay and how to use them to access key financial services on-the-go.

PalmPay USSD Activation Code

To start using PalmPay, you first need to register and activate your account. This is easily done by dialing the USSD activation code *501#.

When you dial this code, you will be prompted to enter your phone number. After entering your phone number, you will receive an activation PIN via SMS. Input this PIN to complete the signup process.

Once your account is activated, you can start using the range of PalmPay USSD codes outlined below.

PalmPay Money Transfer USSD Codes

PalmPay enables easy money transfers to other PalmPay users right from your mobile phone. Here are the USSD codes to use for transfers:

*501*Amount*Recipient’s Phone Number#

For example, to transfer ₦2,000 to a recipient with the number 080xxxxxxxx, you would dial:


You can transfer amounts up to ₦100,000 per day with the basic PalmPay account.

To check the status of your money transfers like pending and completed transfers, dial *501*10#.

PalmPay Account Balance USSD Code

To check your PalmPay account balance, dial *501*4#.

Your current account balance will be displayed and you will have the option to view your balance in Naira or US Dollars.

Monitoring your balance regularly is advisable so that you know how much you have available to withdraw or spend.

PalmPay Loan USSD Codes

PalmPay offers quick access to short-term loans right from your mobile phone. To apply for a loan or check your loan status, use the following USSD codes:

Loan application: *501*11*Loan Amount#

For instance, to apply for a ₦50,000 loan, dial *501*11*50000#. You will see options to accept the loan terms and input your PIN to complete the application.

Loan status: *501*12#

This code displays information on loan eligibility, pending loan applications, repayment schedule for active loans, and loan history.

PalmPay Borrow USSD Code

The PalmPay Borrow service allows you to quickly borrow money from friends and family that are also on the PalmPay network.

To initiate a borrow request, dial:

*501*Recipient’s Phone Number*Amount#

If the recipient approves the borrow request, the money will be instantly credited into your PalmPay account.

To view pending borrow requests you’ve initiated or received, check borrow history, and learn more about limits, dial *501*3#.

PalmPay Airtime Purchase USSD Codes

PalmPay makes it easy to purchase airtime top-up for your mobile directly through USSD codes.

To buy airtime for your phone number registered on PalmPay, dial:


So if you wanted to purchase ₦500 airtime, you would enter *501*500#.

You can also buy airtime for other phone numbers using:

*501*Amount*Recipient’s Phone Number#

For instance, to buy ₦1,000 airtime for 080xxxxxxxx, you would dial:


PalmPay Virtual Dollar Card USSD Code

PalmPay offers a virtual US dollar card that can be funded with your PalmPay account balance. This virtual card enables you to make payments and purchases online on international websites.

To generate your virtual dollar card number, expiry date, and CVV, dial *501*6*1#.

You can subsequently fund your virtual card by dialing *501*6*Amount# and entering your card PIN.

Frequently Asked Questions

What is USSD?

USSD stands for Unstructured Supplementary Service Data. It is a protocol used by mobile operators to communicate with the service provider’s computers. USSD codes allow you to access mobile banking services through your phone’s dial pad without having to use mobile data.

Do I need to have a smartphone to use PalmPay USSD codes?

No. PalmPay USSD banking works on any type of mobile phone, including feature phones. As long as your phone has signal and can make calls, you can access PalmPay services with USSD codes.

Is there any cost for using PalmPay USSD codes?

PalmPay does not charge for using its USSD codes. However, your mobile network provider may charge a small fee per USSD session. Check with your operator for USSD usage fees on your plan.

What is the maximum amount I can transfer with PalmPay?

The maximum amount per transaction using the basic PalmPay account is ₦100,000 for money transfers. Loan amounts can go up to ₦200,000 based on eligibility.

How long does it take to receive money sent via PalmPay USSD?

Money transfers through PalmPay USSD are instant. As soon as you complete the transfer using the USSD code, the recipient will be able to access the funds immediately.

Can I buy airtime for other phone numbers?

Yes, PalmPay’s airtime purchase USSD codes allow you to buy airtime for your own number as well as other phone numbers registered in Nigeria.

What happens if I dial a wrong USSD code?

If you enter an incorrect PalmPay USSD code, you will receive a message saying “END Invalid response”. Simply re-enter the correct code to proceed.

Is there a way to see my transaction history?

Yes, you can view your full transaction history by dialing *501*10# to see all your money transfers, loans, airtime purchases etc. made via PalmPay.

How can I reset my PalmPay PIN?

To reset your PalmPay PIN, dial *501*5*1#. You will be prompted to enter your new 4-digit PIN.

Who do I contact for help with PalmPay services?

You can speak to a PalmPay agent for assistance by dialling 0700 700 5007. You can also email or send a direct message on Twitter to @PalmPayNG.


PalmPay has made accessing key financial services fast, convenient, and affordable through USSD codes that work on all types of mobile phones. Whether you want to send money to family, borrow funds in an emergency, or buy airtime on-the-go, PalmPay has you covered.

So ditch the queues and try out these easy PalmPay USSD codes for quick banking that you can access anytime, anywhere without the internet.

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