Banking services

How To Sell or Convert Airtime to Cash on Palmpay Recharge 2Cash

Mobile airtime has become like cash in many parts of the world. With mobile money services, you can convert your airtime directly to cash instantly. One such mobile money service is Palmpay Recharge 2Cash.

Palmpay makes it easy to convert unused mobile airtime to real cash which you can withdraw or use to buy airtime and data. If you have small amounts of airtime about to expire on your mobile phone, Palmpay provides an avenue to convert such airtime to instant cash.

In this guide, you will learn step-by-step how to sell and convert mobile airtime to cash using Palmpay Recharge 2Cash.

Overview of Palmpay Recharge 2Cash

Palmpay Recharge 2Cash is a service by PalmPay that allows you to convert your unused mobile airtime to cash instantly. With Recharge 2Cash, you can convert airtime on all networks like MTN, Glo, Airtel, and 9mobile to cash.

The service is available to PalmPay account holders. So before you can convert airtime to cash, you need to have a PalmPay account. After converting the airtime, the cash is instantly credited to your PalmPay wallet. You can then withdraw the cash or use it to recharge airtime/data.

The steps involved in converting airtime to cash on Palmpay are simple. Just launch the PalmPay app, enter some details, and convert the airtime. The cash will then be reflected in your PalmPay wallet immediately.

It’s that simple.

Now let’s get into the step-by-step details.


To sell and convert airtime to cash on Palmpay Recharge 2Cash you need:

1. A PalmPay account – Download the PalmPay app, register, and create an account.

2. Airtime on your mobile phone – Make sure you have some unused airtime that is about to expire on your mobile phone

Step 1 – Fund your PalmPay account

Before converting airtime to cash, you need to fund your PalmPay wallet. Follow these steps:

● Launch the PalmPay app and log in to your account
● Tap on the “Me” tab at the bottom of the screen and select “My Wallet”
● Tap on “Top Up Wallet”
● Select the desired amount and preferred payment channel e.g. debit card, USSD, bank transfer, etc.
● Follow the prompts and input your payment details to complete funding your wallet.

Make sure your PalmPay wallet has some funds (say ₦1,000) before trying to convert airtime to cash. Top up your wallet with a minimum amount depending on how much airtime you want to convert.

Step 2 – Convert Airtime to Cash

Once your PalmPay wallet has funds, it’s time to convert your unused airtime to instant cash. Here is how:

● Launch the PalmPay App and log into your account
● Tap on the “Services” tab at the bottom of the screen
● Select “Recharge 2Cash”
● Input the phone number with the unused airtime you want to convert
● Enter Airtime PIN if your unused airtime is stored in an airtime PIN
● Tap on desired network
● Enter the amount of airtime to convert
● Tap on “Convert Now” to convert airtime to instant cash

As soon as you tap the “Convert Now” button, PalmPay processes and converts the airtime entered to instant cash.

A message shows “Airtime conversion successful”. The converted cash will reflect instantly in your PalmPay wallet balance.

So within a minute, you have swapped unused airtime for real cash without stress!

Step 3 – Withdraw Airtime Conversion Cash

To access the cash from the airtime conversion, you need to withdraw it to your bank account. Here is how to withdraw Airtime Conversion Cash:

● From the PalmPay app, tap on the “Me” tab
● Tap on “My Wallet”
● Tap on “Transfer”
● Select “To My Bank”
● Enter amount to withdraw
● Tap on “Next”
● Select your bank and enter account details
● Review details and tap on “Submit Transfer Request” to withdraw

PalmPay processes the cash withdrawal immediately and credits your bank account within a few minutes in most cases.

Some key things to note:

● The minimum amount you can convert is ₦20 airtime
● Maximum amount of airtime conversion to cash in a day is ₦5,000 across all networks
● There is a 5% conversion fee applicable
● You can track all your airtime conversion transaction history in the PalmPay app

Tips When Converting Airtime on PalmPay

To get the best experience when converting airtime to cash using Palmpay Recharge 2Cash, below are some tips:

● Always maintain a positive wallet balance before doing airtime conversion transactions. Your PalmPay balance helps process transactions smoothly.

● Enter the amount of airtime you want to convert correctly. Cross-check the check amount before hitting the Convert Now button.

● If you have airtime in the form of a recharge card PIN, make sure to select Enter PIN when asked. Don’t select your network without PIN.

● Take note of daily conversion limits (₦5,000 across networks daily). So you may need to split up amount to convert across days.

● Transfer converted cash from your PalmPay wallet to the bank timely to avoid stories. Don’t pile up cash for long there.

● Keep a tab on SMS, email, and in-app notifications from PalmPay to track your transactions. This helps resolve issues on time.

● Change your PalmPay login password often and keep it safe. Also, set security questions. Don’t share passwords with others.

● Always confirm cash is reflected in your bank account before doing any airtime transfer transaction. Scammers abound.

Following these simple precautions helps you seamlessly convert airtime cash on PalmPay without issues.

PalmPay Airtime Conversion Issues

While the airtime conversion process is usually smooth sailing, sometimes issues may crop causing failed transactions. Below are tips to resolve airtime conversion problems on PalmPay:

Failed Conversion

If you get a “Failed Transaction” error when trying to convert airtime, don’t panic. Simply tap the “Try Again” button to do it again. Before that, ensure you have funded your wallet well and entered the right airtime amount. If it fails again, contact PalmPay Customer Care for assistance.

Wrong Amount Converted

Another common issue is getting a lower amount than the airtime value you wanted to convert. This may be due to hidden charges imposed by networks. To avoid this, deduct 10% off the airtime (₦200 airtime enter ₦180) to convert before hitting Convert Now.

Wallet Funding Problems

The inability to fund your PalmPay wallet with your bank card could also limit the airtime conversion process. If so, use alternative top-up methods like bank transfer or USSD if available. You can also try another bank card. If issues persist, speak to your bank or PalmPay support. They will fix it.

Delayed Cash Withdrawal

Sometimes, there may be delays in getting the converted airtime cash withdrawal from PalmPay to your bank account reflected. This is often due to integration issues between PalmPay and recipient banks. Don’t panic if cashout delays beyond 2 hours. Simply notify PalmPay customer care for prompt resolution if persistence exceeds 24 hours.

Getting Help

In case of any challenges with the airtime conversion process, PalmPay provides dedicated customer support. You can reach them via:

● In-app chat
● Email –
● WhatsApp – +234 700 7255699
● Phone call – 01-2716000 or 07005255699

The PalmPay customer support team quickly helps diagnose and resolve all your airtime to cash conversion issues promptly.

Frequently Asked Questions About Palmpay Recharge 2Cash

Here are answers to the top frequently asked questions about converting airtime to cash on PalmPay:

Can I convert airtime to cash on PalmPay without an account?

No. You must first have a registered PalmPay account before you can use the Recharge 2Cash service. Open your account easily via the PalmPay mobile app.

What networks’ airtime can I convert?

All major mobile networks – you can convert MTN, Glo, Airtel, and 9mobile airtime to instant cash on PalmPay.

What is the maximum airtime I can convert daily?

You can convert a maximum of ₦5,000 airtime across all networks daily.

Can I combine multiple airtime to cash in one transaction?

Unfortunately, no. You have to convert each airtime separately on its mobile network.

Is there a fee for converting airtime?

Yes, 5% of the amount converted is charged by PalmPay as a convenience fee.

When will converted airtime cash be reflected in PalmPay wallet?

Instantly – as soon as airtime conversion completes, equivalent cash shows in your PalmPay account immediately.

How long does it take to withdraw converted cash to bank?

Usually a few minutes but delays can happen due to integrating issues across payment systems.

That sums up everything you need to know about how to convert your unused airtime to instant cash using PalmPay Recharge 2Cash. As you can see the process is very fast and straightforward.

With over 40 million users, PalmPay provides a trusted platform to liquidate your unused airtime instead of losing it when networks wipe it.

So go ahead, clean out all the old airtime on your phone, and convert it to cash today. Share this post if you found it useful.

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