Palmcredit Customer Care WhatsApp Number, Phone Number, Email Address, And Office Address

Palmcredit is a leading fintech company that provides quick, easy, and reliable loan services to customers across Nigeria. With a strong focus on customer satisfaction, Palmcredit offers some of the most competitive interest rates and repayment plans in the lending industry.

In this blog post, we provide all the key customer care contact details for Palmcredit including WhatsApp number, phone number, email address as well as office addresses of their branch locations.

Read on to find out how you can easily get in touch with Palmcredit customer service for any queries, complaints, or feedback.

Palmcredit Customer Care WhatsApp number

The WhatsApp number for contacting Palmcredit customer care is 09089096508. This dedicated customer care WhatsApp number allows customers to get quick resolutions for any issues related to their Palmcredit loans.

Customers can send a WhatsApp message to this number with their query or complaint and the customer service team will respond promptly to assist. WhatsApp allows for faster and more efficient communication so customers are encouraged to contact Palmcredit customer care on WhatsApp for the quickest response.

Some key benefits of contacting Palmcredit customer care on WhatsApp include:

• Get quick response within minutes
• Easily explain your issue by text message or voice notes
• Share documents and screenshots if required
• Available for contact 24/7
So if you have any questions or need assistance regarding your Palmcredit loan, don’t hesitate to reach out to their customer care on 09089096508 WhatsApp number.

Palmcredit Customer Care Phone Number

In addition to Whatsapp, Palmcredit also offers customer care phone support on 07000005553.

Customers can call this toll-free number 24/7 and speak to a customer care agent for any kind of assistance needed. The customer care agents are well-trained to address any loan-related queries and provide applicable solutions.

Some of the key services offered via the Palmcredit customer care phone helpline include:

• Get details about loan products and offerings
• Understand eligibility criteria and the application process
• Resolve issues faced during the application process
• Get assistance with loan approval and documentation
• Get clarifications on repayment options and schedules
• Report issues with repayment/loan recovery
• Register complaints and get resolution

So if you prefer calling directly and speaking to an agent, you can contact Palmcredit customer care at 07000005553. Agents typically aim to answer calls within 5 minutes so you won’t be kept waiting for too long. This makes it easy for customers to get prompt resolutions over a phone call.

Palmcredit Customer Care Email

For customers who prefer email support, Palmcredit’s customer care email address is

By sending your queries, issues, or feedback to this email ID, you can expect a response from the customer care team within 4-6 working hours. This makes email suitable for questions or complaints that may require some research or file checking before resolution.

Some common issues that can be addressed via email include:

• Seeking detailed information on Palmcredit loan schemes
• Raising a technical complaint regarding mobile app or website operations
• Reporting issues in document processing during loan application
• Sending reminders for loan repayment receipts
• Registering an official complaint against a collection agent
• Providing suggestions to improve customer experience

So whenever you have a relatively complex issue or some doubts that need clarification over email, feel free to write to them at The friendly and knowledgeable customer care team is always ready to assist you over email as well.

Palmcredit Office Addresses

In addition to digital mediums, Palmcredit also offers customer support at their branch office locations across different cities in Nigeria.

Visiting a Palmcredit branch allows you to get face-to-face assistance from customer service officers for any requirements. Here are some of the key Palmcredit branch offices in Nigeria along with respective contact details:

1. Palmcredit Head Office

Address: 44B Adeola Odeku Street Victoria Island Lagos Nigeria

Phone: 07000005553


The Palmcredit head office located in Lagos is the registered corporate office. For any major issues or escalations, customers can visit this branch and seek assistance.

2. Palmcredit Abuja Office

Address: Palmcredit Building (Beside AEDC Office) 11 Danube Street, Maitama Abuja

Phone: 09089096508

As the country capital, the Abuja branch provides customer support to residents specifically in Abuja and surrounding areas.

3. Palmcredit Port Harcourt Office

Address: 13 Aba Road, Beside St. John Catholic Church, Port Harcourt

Phone: 09089096508

The Port Harcourt Palmcredit office serves customer queries related to the Rivers state region.

4. Palmcredit Ibadan Office

Address: 1st Floor Grandview Supermarket, Beside WEMA Bank, Sango Road 21001 Ibadan

Phone: 09089096508

For customers in Oyo state and surrounding areas, the Ibadan Palmcredit branch is the nearest point of contact.

So based on your location, you can look up the above Palmcredit branch details and visit the office to talk to a customer service officer face-to-face regarding any queries or issues faced.

Adding Palmcredit Contacts

Pro Tip: Since Palmcredit customer service is available on WhatsApp, phone, and email, we recommend all customers to save these contact mediums for seamless access –

– Save 09089096508 as Palmcredit Customer Care in your phone contacts
– Save 07000005553 Palmcredit Toll-Free Number in contacts
– Save in your email contacts

This makes it easier to reach out to relevant Palmcredit customer care mediums without looking up the contact details every time you have a query or complaint.

Frequently Asked Questions

What is Palmcredit’s customer care WhatsApp number?

Palmcredit’s dedicated customer care WhatsApp number is 09089096508.

What is Palmcredit’s toll-free customer care phone number?

Palmcredit’s toll-free customer care phone number which can be reached 24/7 is 07000005553

How quickly does Palmcredit customer care respond on WhatsApp and calls?

Palmcredit aims to respond to WhatsApp messages and call inquiries within 5 minutes.

Does Palmcredit provide customer care via email?

Yes, Palmcredit customers can email their queries and complaints to Responses are usually provided within 4-6 working hours.

Can I visit a Palmcredit branch office for assistance?

Yes, you can visit the nearest Palmcredit branch offices in Lagos, Abuja, Port Harcourt, or Ibadan for face-to-face customer service.

What are the key services offered by Palmcredit customer care?

Key services offered include addressing loan inquiries, application issues, repayment support, technical assistance, complaint/grievance redressal, and more.

How do I check my loan application status via customer care?

To check your Palmcredit loan application status, contact customer care on WhatsApp or call with your application details for an update.

My repayment is delayed. Who do I inform?

In case of repayment delays, get in touch with Palmcredit customer care over the phone immediately and apply for an extension.

Can I switch my repayment date via customer care?

Yes, Palmcredit allows you the flexibility to reschedule your repayment date. Just contact customer care through preferred channel to submit request.

What details are required when contacting customer care?

Have loan application number, full names as per application, contact number, and issue summary ready when you reach out to Palmcredit’s customer care via any channel.


We hope the above Palmcredit contacts for WhatsApp, call, email as well office addresses are useful when you need to reach their customer care team. Feel free to save these details for quick access anytime you require loan-related assistance or have feedback for Palmcredit.

So go ahead and apply for a Palmcredit loan today to enjoy speedy disbursal and friendly repayment terms. And if you face any issues, you know how to easily get in touch with their customer care.

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