Banking services

How To Verify Opay Account Or Check Account Number

Opay is a leading fintech platform that provides various financial services through its mobile app. With Opay, you can send and receive money, pay bills, top up airtime, book flights and movie tickets etc. It has become quite popular in Nigeria due to its ease of use and convenience.

When you create an Opay account, it is assigned a unique account number which you need to provide when transferring money to other Opay users. It is important to verify your Opay account to avoid any issues when using the app.

In this guide, we will walk you through the steps to verify your Opay account and also check your account number if you have forgotten it.

Steps to Verify Opay Account

Here are the steps to verify your Opay account on the mobile app:

1. Launch the Opay app on your device and log in to your account. If you don’t have an account, you can easily sign up by providing your phone number and other details.

2. Once logged in, tap on the profile icon at the bottom right of the home screen. This will take you to the account settings.

3. Under the ‘User Info’ section, tap on the ‘Verify Account’ button.

4. You will need to provide valid ID to complete the verification process. Opay accepts National ID, International Passport, Voter’s Card or Driver’s License.

5. Take a clear photo of the front and back of your ID document. Make sure all details are clearly visible.

6. Enter the ID number and your residential address exactly as provided on the ID document.

7. Carefully review all details entered and submit your verification request.

8. Opay will process your request and send an SMS notification once your account is verified. This usually takes 24-48 hours.

Once your account is verified, you will be able to fully utilize Opay services without restrictions. Verification adds an extra layer of security to your account.

How to Check Opay Account Number

If you have forgotten your Opay account number, you can easily retrieve it from the app through these steps:

1. Login to your Opay app using your registered phone number.

2. Go to your profile page.

3. Tap on ‘Account Details’.

4. Here you will find your full name, Opay ID (account number) and phone number linked to the account.

5. If you have multiple Opay accounts, select the account you want to check.

6. Your 11-digit Opay ID is your account number. Tap on the copy icon to copy it.

Alternatively, you can check your account number by:

– Going to the ‘Me’ tab on the home screen and tapping on ‘My Account’.

– When making a transfer, your account number will be displayed by default in the ‘Pay From’ field.

– Checking past transactions – your account number will show up when you sent or received funds.

– Contacting Opay customer care and providing personal details to retrieve your account number.

– Checking registered email inbox for account creation confirmation which contains Opay ID.

Important Tips

Here are some important tips related to your Opay account number:

• Never share your Opay account number with anyone except when initiating transactions. This maintains security.

• Have your account number saved or written down in case you forget it later.

• If you suspect your account has been compromised, immediately contact Opay customer service.

• Always double check the account number when transferring funds to avoid errors.

• You can only have one Opay account per phone number. But you can link multiple bank accounts.

• If you change your phone number linked to your Opay account, update it to avoid issues.

• Do not disclose your Opay PIN to anyone. This helps prevent unauthorized access.

• Setup and use the Opay app only on your personal device for security.

• Enable app lock or passcode to restrict access on your device.

• Avoid using public unprotected wifi networks when accessing your Opay account details.

• Periodically change your Opay app login password for better security.

• Always update to the latest version of the Opay app to get security patches.

• Report any suspicious activities on your Opay account immediately to customer care.

• Do not save your Opay login details on unsecured browsers or apps. Clear data after use.

Frequently Asked Questions About Opay Account Number And Verification

Why should I verify my Opay account?

Verifying your Opay account adds an extra layer of security and allows you to fully utilize services without restrictions. It helps protect against unauthorized access.

What documents can I use to verify Opay account?

You can verify with valid National ID, International Passport, Voter’s Card or Driver’s License issued in Nigeria.

How long does Opay account verification take?

Opay usually processes verification requests within 24-48 hours. You will receive an SMS notification once approved.

I changed my phone number. How do I update it on Opay?

Login to your Opay app, go to profile, click ‘Edit Profile’ and enter your new phone number to update it.

How can I retrieve my forgotten Opay account number?

You can check your account number from profile in the app or contact Opay customer care for assistance.

Is it possible to have multiple Opay accounts?

You can only have one Opay account per phone number. But you can link multiple bank accounts to one Opay account.

Can I change my Opay account number?

No, your Opay ID which is the account number remains permanent and cannot be changed.

Is it safe to share my Opay account number?

It is advisable to never share your Opay account number publicly for security reasons. Only provide it when initiating transfers.

What should I do if I forgot my Opay PIN?

You can reset your Opay app PIN by tapping ‘Forgot PIN’ and following prompts to create a new one.

How do I update my residential address on Opay?

Tap profile, then ‘Verify Account’, edit your address details and submit for verification again with your current address proof.


Verifying your Opay account and knowing your account number are simple but important steps every user should take. This enhances security, avoids restrictions and enables seamless transactions on the platform. Follow the guide above to complete Opay account verification or retrieve your account number if forgotten. With these steps, you can maximize the benefits of using this top fintech app. Additionally, take measures to keep your account safe as outlined in the tips provided.

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