How To Get PayForce POS – Charges, Daily Limit, Price, Customer Care Number, Office Address

PayForce POS is a leading point-of-sale (POS) device provider in Nigeria that offers affordable and user-friendly payment solutions for small and medium-sized businesses. Getting a PayForce POS system can greatly benefit your business operations by allowing you to accept card payments, keep track of sales and inventory, manage employees, gain customer insights, and more.

This article provides a comprehensive guide on everything you need to know about getting PayForce POS including charges, daily limits, pricing, customer support contacts, and office locations.

Overview of PayForce POS

PayForce POS systems consist of an Android tablet or smartphone paired with a receipt printer, cash drawer, barcode scanner, and sometimes other peripherals. Their robust software offers extensive POS capabilities like managing inventory with details on cost and profit margins, detailed sales analysis with graphical representations, employee time tracking, and management tools, customer relationship management features, reporting, and the option to integrate with e-commerce platforms.

Benefits of PayForce POS

• Accept payments through debit/credit cards, bank transfers, USSD, mobile money, etc.
• Issue professional receipts and invoices
• Track inventory levels in real-time
• Gain insights with sales reports
• Manage employees time and commissions
• Build customer profiles and purchase history
• Sync data across multiple locations

With affordable pricing and 24/7 customer support, PayForce aims to help small businesses in Nigeria improve operations and grow revenue streams.

PayForce POS Pricing Plans

PayForce offers three pricing plans depending on your business type and scale:

1. Startup Plan

• Price: ₦5,000 per month
• Targeted at new small businesses
• Core POS software with basic inventory management
• Can be used on 1 device

2. Business Plan

• Price: ₦10,000 per month
• For established small businesses looking to scale
• Advanced inventory, employees, customers, and multi-outlet management
• Usage on 3 devices

3. Enterprise Plan

• Customized pricing based on requirements
• For large businesses with complex operations
• Full suite of POS software features
• Unlimited usage across devices and outlets

There are no long-term contracts so you have the flexibility to choose the plan that currently fits your business needs. One cool thing about PayForce is that customers can “test drive” the system for a month before buying so you can experience the benefits firsthand.

Getting Started with PayForce POS

Getting set up with PayForce POS is quick and straightforward following these steps:

1. Request a Call Back

First, go to PayForce’s website (payforce.xyz) and click on the “Request a Call Back” button. Fill in some basic details like your name, phone number, email address, and best time for their sales team to contact you. A representative will then reach you shortly to learn about your business needs.

2. Discuss Requirements

During the exploratory call, the PayForce agent will enquire about your current business operations, challenges faced, payment methods, size of the existing customer base, etc. Based on your input, they will suggest the most suitable POS package. If you already did your research, directly ask to apply for the pricing plan that meets your requirements.

3. Submit Business Documents

To open a merchant account with PayForce, you will need to submit copies of any incorporation documents for your company along with the IDs of Directors. This allows them to verify business authenticity as per regulations. The required documents vary based on your company structure – Sole Proprietor, Partnership, Limited Liability Company or Enterprise. The representative will provide a list of exactly what papers are needed from your side.

4. Configure Software

Once account approval formalities are completed, PayForce will send a technical agent to install the POS software on your devices. They will also do the initial configuration based on your inventory, menu/services, employees, and locations (if multiple outlets). You can request integration with accounting software, e-commerce platforms, etc. at this stage. The representative will provide a short demo and training on using all features.

5. Start Accepting Payments

Now the exciting part – start accepting debit/credit card payments, Mobile Money, bank transfers, and more using your active PayForce POS! Monitor your sales reports, track inventory, issue professional receipts through connected printers, and use additional features as you continue daily operations. Customer support will help if any issues arise.

Remember for optimal user experience, internet connectivity is required as most PayForce capabilities involve syncing data with its cloud servers. Contact customer support immediately for fixes in case you face hardware or software problems.

PayForce POS Charges and Fees

Understanding the different charges applicable is important so there are no hidden costs or surprises:

1. Monthly Rental

The monthly fee depends on your pricing plan – ₦5,000 for Startup, ₦10,000 for Business, or customized quote for Enterprise. Taxes are included.

2. Payment Gateway Charges

This covers charges by payment processing companies. The rates vary by transaction type:

Debit/Credit Cards – 1.4%
Bank Transfers – ₦100 flat
Mobile Payments – 0.5%

So for a ₦5,000 debit card sale, the gateway fees would be 1.4% of 5,000 i.e. ₦70.

3. Settlement Charges

When you want to transfer/withdraw funds from your PayForce merchant account to a bank account, settlement fees apply:

Below ₦500,000: 2%

₦500,000 or more: 1%

So for withdrawing ₦100,000, you pay ₦2,000. The minimum settlement is ₦10,000.

4. Hardware Costs

If opting for the complete package, you need to buy/rent the POS accessories like printers, scanners, tablets etc. Prices start from ₦50,000. Additional charges for repairs out of warranty.

Many charges get waived during special promos so do negotiate to get the best deal! Ask about any other incidental expenses not outlined here.

Transaction Limits on PayForce POS

To prevent fraud and comply with payment processing regulations, PayForce enforces certain limits on daily transactions:

• Maximum transactions per day: 500
• Highest single transaction: ₦200,000
• Total transactions value per day: ₦2,500,000

So in a single day, you can process 500 transactions summing up to ₦2.5 million including a top payment approval of ₦200,000.

If you require increased limits owing to larger ticket sizes or higher volumes, you can submit a request to PayForce for evaluation. Additional verification documents may be needed in such cases.

PayForce Customer Support Contacts

PayForce prides itself on providing exceptional 24/7 support to merchants through the following channels:

Phone Support
Lagos Office: 01-2100100
Abuja Office: 09-8765433
Portharcourt Office: 084-768899

Email Support
General Enquiries: support@payforce.xyz
Tech/IT Issues: tech@payforce.xyz
Complaints/Grievances: complaints@payforce.xyz

Chat Support

Available 24/7 through portal dashboard for quick questions

Self Help Resources

FAQs, How-To Videos, User Guides on PayForce website

Social Media Support
Facebook: PayForceNigeria
Twitter: PayForceNG
Instagram: payforce_nigeria

PayForce Office Addresses in Nigeria

If you prefer to meet the sales or support team in person, visit the PayForce offices at:

1. Lagos Office
– 15 Ikorodu Rd, Palmgrove, Lagos
– Landmark: Beside City Mall

2. Abuja Office
– Plot 421, Adetokunbo Ademola Cres, Wuse 2, FCT, Abuja
– Landmark: Near National Ear Care Hospital

3. Portharcourt Office
– 77 Old Aba Rd, Rumuomasi, Obio-Akpor, Rivers
– Landmark: First Artillery Junction

So with multiple contact channels, localized support teams, and offices across Nigeria, PayForce makes it easy to get help whenever issues arise.

Conclusion

We hope this detailed guide covers everything Nigerian business owners need to know about getting and using PayForce POS systems. They offer versatile POS software with relevant local payment options, flexible pricing, responsive customer support, and value-added features – all focused on helping small/medium retailers, restaurants and service providers streamline operations and enable growth through smarter tech. As your business expands, PayForce POS capabilities scale with you seamlessly. Reach out now to get started.